Returns & Exchanges
At Arzopa Global, we stand by the quality of our portable monitors and electronics with a 30-day money-back guarantee for items in their original condition. Whether you have changed your mind or received a defective unit, our team is dedicated to ensuring a seamless return experience.
Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Pack the device securely in its original packaging, ensuring all cables, accessories, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided return shipping label to your package and drop it off at the designated carrier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our technicians inspect the returned unit, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing